System Analyst
Job Type: Full-time

Responsibilities:

We are seeking experienced System Analysts to join our team and play a key role in implementing Microsoft Dynamics 365 and other integrated systems for our dynamic organization. If you have experience in translating business requirements into functional solutions, developing design documents, and working on system integration, we want you to be part of our innovative team! 

  • Translate business requirements into technical solutions for Microsoft Dynamics 365 and integrated systems
  • Create integration design documents and solution design documentation, ensuring all integration points are well-documented
  • Support data mapping and ensure proper alignment with business requirements
  • Conduct fit-gap analysis and develop alternative solutions when necessary
  • Collaborate with developers to resolve defects identified during system testing and user acceptance testing (UAT)
  • Demonstrate proposed or delivered solutions to project stakeholders to ensure alignment with business needs
  • Assist in developing Test Cases, Test Plans, and Test Data for system validation
  • Review and prepare required documentation for deploying solutions to the production environment

Qualifications:

  • Proven experience working with Microsoft CRM (Dynamics 365)
  • Hands-on experience implementing systems/applications with multiple integration points
  • Ability to assess business requirements and translate them into appropriate technical solutions
  • Proficient in writing Technical and Functional Specifications and other relevant design documents (e.g., Data Mapping Diagrams, Sequence Diagrams, Process Diagrams)
  • Ability to develop test cases and evaluate test outcomes to ensure solutions meet business expectations
  • Strong communication skills, capable of interacting with non-technical staff and interdisciplinary teams
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Excellent written, verbal communication, and interpersonal skills
  • Strong analytical and problem-solving abilities, with keen attention to detail
  • Experience and knowledge of Dynamics 365, Power Platform, and Azure Services, or similar technologies
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