What is RipeConcepts?
RipeConcepts is a creative service boutique that provides offshore creative support and digital marketing services for businesses all over the globe. RipeConcepts is part of Nagarro, a world leader in digital project engineering.
Where is RipeConcepts located?
In the US, RipeConcepts is based in Salt Lake City, Utah, and our state-of-the-art studio is located in Cebu, Philippines.
How can RipeConcepts help me?
There are two main ways we can work with you: Dedicated Staffing and Retainers. Dedicated Staffing helps you scale your business with a team solely focused on you. Consider them an extension of your in-house team. We’ve had clients enjoy success with their dedicated teams for years. For long-term project savings, our Retainer option is ideal. We are also happy to discuss any project-based needs.
How much can I save by hiring RipeConcepts?
RipeConcepts offers significant cost savings. You'll pay up to 50-60% less compared to average US cost. Additionally, our high employee retention rate (96%) means you will save time on finding and recruiting qualified talent.
Why should I outsource creative services in the Philippines?
In addition to significant cost savings, outsourcing creative services in the Philippines can be a seamless experience. A former US colony, the Philippines boasts a large English-speaking population deeply familiar with Western culture. Our island home of Cebu has over 60 colleges and universities modeled after the American education system. This educational landscape contributes to RipeConcepts' competitiveness and understanding of Western standards. This cultural affinity, combined with a highly skilled workforce and affordable rates, makes the Philippines an ideal outsourcing destination.
How can we meet if we have a considerable time zone difference?
While we work in PHT, we tailor overlapping hours to accommodate your schedule. We have a significant overlap of 2-3 hours daily.
How can you assure the security of my data and intellectual property?
We understand the importance of protecting your data and intellectual property. To safeguard sensitive project information, we can sign a non-disclosure agreement (NDA). For details on how we handle and protect customer data, please refer to our privacy policy.
How does RipeConcepts' monthly retainer work?
RipeConcepts' monthly retainer provides you with a bank of 100 hours that can be used on any of our services to meet your specific needs:
Can I use all my retainer hours for all creative services?
Yes, absolutely! You may use your 100 retainer hours across all of our creative services. If you require more than 100 hours, we're happy to provide extra hours billed at the respective rates per service.
What are the inclusions in a RipeConcepts retainer?
In addition to the 100 hours included in the retainer, you'll experience the value of having a desidnated engagement manager as your primary point of contact. This means personalized support throughout your projects, as well as weekly reports to track your hour usage.
What is the minimum term?
Our standard contract term is six (6) months, but we also understand that flexibility is important. Consult our team to discuss your specific needs and potential options.
How am I billed?
Invoices will be issued at the end of each month. All invoices are payable within 14 calendar days from the date of receipt.
What happens if I don’t use all my hours in one month?
While the expectation is that all hours are used within the month they are purchased, 50% of unused hours from any given month will be rolled over to the next month. Unused hours at the very end of the term will be forfeited.
Can I cancel any time?
You can cancel your retainer with a 15-day notice before the end of your third month. If you wish to discontinue the service after six consecutive months, a 30-day written notice is required. Please refer to your contract for specific terms.
How does RipeConcepts' Dedicated Staffing work?
RipeConcepts can build your dedicated team in 3 steps: define your needs, let our experts find top talent for you (with your input if you like), and onboard your new hires.
Do you have a trial period?
Yes, we offer a 60-day proof of concept period to help you experience our services firsthand.
What happens after the trial period?
After the trial period, you have the option to sign up for an additional 10 months to complete a full year contract.
What is your turnaround time in finding candidates?
Two to four weeks. By the end of that period, we will provide you with shortlisted candidates.
Can I replace a resource?
Resource replacement is flexible during the trial period. After signing a one-year contract, a 90-day notice is required to allow us sufficient time to find a suitable replacement.
What are the terms to end the contract?
To end your contract, please provide a 90-day notice period.
What happens if I grow up to 10 full-time staff and then lose a client or business slows down?
We understand that business conditions can change unexpectedly. You can end the contract by following our termination notice policy.
What are your skill sets at RipeConcepts?
We offer a wide range of skills to meet your needs. We have creative experts in:
How do you find the right talent?
We have a dedicated Talent Acquisition team focused on sourcing qualified resources. Our search extends both locally and nationally, and we maintain strong partnerships with universities to identify promising new graduates.
How does RipeConcepts keep up with the latest trends?
We stay ahead of the curve by continuously learning and adapting. We stay updated on industry trends and best practices through ongoing training, certifications, and a keen understanding of global design, technology, and pop culture.
Does the RipeConcepts team speak English?
Yes. English is an official language in the Philippines and the primary medium of instruction in Philippine colleges and universities.
What are the advantages of working with RipeConcepts over freelancers?
Freelancers can be hit-or-miss when it comes to skill level and reliability. With RipeConcepts, you get a sure thing. We are a company with over 16 years of experience, and we have a large pool of pre-vetted talent to choose from. We also assign a project manager and a creative director to each project in order to keep things on track and ensure quality.